Bug bounty: Heritage Points

Find a bug, report it, and earn Heritage Points. The points stay on your account and can be exchanged in the game.

What it is

Heritage is in beta, and the fastest way to fix it is to have players tell us what is broken: a quest that does not start, an item that never drops, a wrong line of dialogue, a crash. Every report goes through triage, and the team makes the final decision. Valid reports earn Heritage Points, and the more serious the bug, the more points it pays.

How to take part

Log in on the Account page and press "Get my link code" in the Discord section.
In our Discord server, type /link and paste the code. It works for 10 minutes.
Send reports on the report page or with the /bug command in Discord. Follow them on My reports.

Requirements: your Discord account must be more than 30 days old and your game account more than 3 days old. One game account is linked to one Discord account, and a link can only be removed after 30 days.

How to report

Say what happened and what should have happened, give numbered steps to reproduce it, and tell us where (map, quest, NPC or item, with ids if you know them). Add a screenshot, a log or a video link when you can. If you have an idea for the fix, write it down: an approved solution that gets implemented earns a bonus. You can send up to 10 reports per day.

Impact levels and points

The team picks the level when it decides on your report.

Impact levels and points
Level	Examples	Points
0, Informational	Text error, small suggestion, visual detail	5
1, Low	Wrong translation, broken interface with no effect on the game, odd drop rate	15
2, Medium	Quest that gets stuck but has a workaround, missing script, item that does not drop, wrong mob or NPC	40
3, High	Quest or feature stuck with no workaround, client crash, lost character progress, broken skill	100
4, Critical	Item or meso dupe, server crash, security hole, access to another player's account, mass exploit	300 to 1000

Bonuses and weekly cap

Solution bonus: +50% of the level's points when your suggested solution is approved and implemented.
Excellent report: +10% to +20%, at the team's discretion (clear steps, video, correct ids).
Regression: a bug that comes back after being fixed pays again at its original level.

Cap: 500 points per week per account. Level 4 does not count toward the cap.

What does not pay

Duplicates: only the first report counts. We will tell you who reported it first.
Known issues and roadmap: things we already list as pending or planned.
Spam or bad faith: empty, invented or copied reports. Three rejections for spam or bad faith in 30 days suspend you from the program for 30 days. Honest invalid reports do not cost you points.

Found an exploit? Do not use it

Choose the "Exploit or security" category. These reports are private: they never appear in a public channel or list. Reporting an exploit before using it is the best-paid case. Using an exploit instead of reporting it cancels your points and can get you banned.

Bug Hunter roles

Your total earned points unlock Discord roles.

Bug Hunter I

100 points earned

Bug Hunter II

500 points earned

Bug Hunter III

2000 points earned

Where the points go

You exchange Heritage Points in the game, with an NPC, for VotePoints, DonorPoints or Cash. The initial rates are below and may change when the economy is finalized. Unspent points stay on your account when the official server opens.

10 points = 1 VotePoint
100 points = 1 DonorPoint
1 point = 100 Cash

Top 20

The players who have earned the most Heritage Points.