Report bugs and earn Heritage Points

A short summary of the bug bounty. The full program is on its own page.

The bug bounty rewards players who find and report real problems: stuck quests, missing drops, wrong dialogue, translation errors, crashes and exploits. The full rules are on the Bug bounty page. This is a summary, and the point scale is still a proposal that may change.

Who can take part

Only game accounts linked to Discord. On the Account page you get a code (valid for 10 minutes) and type /link <code> in our Discord server. The game account must be older than 3 days and the Discord account older than 30 days, one for one.

How to report

  • Choose a category (quest, drop or item, script/NPC/portal, exploit or security, translation, interface, performance, other).
  • Write a title, what happened and what should have happened, the steps to reproduce, and where it happened (map, quest, NPC, item, with ids if you know them).
  • Add evidence: a screenshot, a video link or a log.
  • Optional: a suggested fix. An approved fix earns a bonus.
  • Exploits and security problems go through a private form, never in a public channel.

What happens next

Every report is triaged: format, duplicates, whether it is already on the roadmap, then an investigation. The final decision is made by a person, not by the bot. Only the first report of a bug counts. Using an exploit instead of reporting it loses the points and can lead to a ban.

Points (proposal)

LevelPoints
0, informative (typo, small detail)5
1, low (wrong translation, odd drop rate)15
2, medium (quest stuck with a workaround, missing script, item that does not drop)40
3, high (quest stuck without workaround, crash, lost progress)100
4, critical (item or meso duplication, server crash, security)300 to 1000

The points stay on your account for when the official server opens. How they are exchanged for rewards is not decided yet.